Refund Policy

This Refund Policy applies to paid subscriptions for SMRT Slides, provided by Riley Rogers, trading as SMRT Slides.

1. 14-day money-back guarantee

We want you to be happy with SMRT Slides. If you are not satisfied with your paid subscription for any reason, you can request a full refund within 14 days of your order date.

Refunds apply to the most recent subscription charge. After a refund is processed, your paid features will be removed and your account will continue on the Free plan.

2. How to request a refund

Refunds are processed by our payment provider, Paddle. You can request a refund by visiting paddle.net or by contacting our support team at hello@smrtslides.com. Please include the email address used for your SMRT Slides account and, if available, your Paddle order reference.

3. What is not covered

This 14-day money-back guarantee does not cover purchases made after a refund has already been issued for the same subscription, or charges that are more than 14 days old. We reserve the right to refuse a refund request if we reasonably believe it is fraudulent or abusive.

4. Paddle refund policy

Paddle is the Merchant of Record for all SMRT Slides orders and handles payment processing, billing, tax and refunds. For more information, please review Paddle's Refund Policy.

5. Cancellations and renewals

You can cancel your subscription at any time from the Billing page in your SMRT Slides account. If you cancel, you will continue to have access to your paid plan until the end of your current billing period. Canceling does not automatically generate a refund for the current period unless you request one within the 14-day window described above.

6. Changes to this policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

7. Contact us

If you have any questions about refunds or billing, please email us at hello@smrtslides.com.